Resume

GREGORY RUTLEDGE

UX/UI Designer

Fort Worth, TX

817-821-9131 

gregory.rutledge6114@gmail.com

LinkedIn: https://www.linkedin.com/in/gregory-c-rutledge/

Technically adept UX/UI Designer with an outstanding record of achievement and innovation in the design and delivery of highly functional, user-friendly apps and websites. Vision-oriented approach to crafting powerful technical solutions that adapt to specialized user needs and challenging business requirements.  Dynamic and motivational leader; excel at synthesizing efforts of diverse teams to promote productivity and deliver projects ahead of schedule.

UX/UI / Prototyping / Wireframing

Information Architecture

Heuristic Evaluation / Usability Intention

User Research / Persona Creation

Storyboarding / Task Flow Design

Team Leadership & Collaboration

Stakeholder Engagement

User-Centric Design Approach

Graphic Design / Web Design

User Experience Mapping

VARIOUS COMPANIES April 2018 to Present

Leverage technical expertise to craft intuitive and functional interfaces for websites and apps. Place strong emphasis on optimizing function and delivering positive and memorable user journeys. 

Project UX – Podcast Host / UX Researcher (2018 to Present): Took charge of website re-vamp, information architecture, and client engagement, placing a strong emphasis on streamlined UX/UI design. Prioritized tasks and delegated assignments across the team in order to meet evolving business needs and KPIs. Engaged key stakeholders in translating business needs to tactical UX/UI solutions and innovations.

Motivated team to increase productivity output 60% and refocus efforts towards long-term business monetization. 

Delivered 20% engagement increase by recruiting expert designers for podcast interviews. 

QuickSit – UX Designer (2019): Redesigned mobile app service connecting college babysitters with parents. Performed heuristic evaluation of app. Presented developments directly to company CEO. 

Created working prototype of new app with whiteboard, saving company thousands of dollars in development costs while delivering a cutting-edge design. 

Conducted research with real-life users in order to inform app UX/UI requirements.

For Love & Art – UX Designer (November 2019): Used Sketch, InVision, Jira, Confluence, and Google docs to execute unique “Art Angels” museum project, which provides a digital museum experience to individuals with limited mobility.

Dallas GiveCamp – UX Designer (2019): Served as Lead UX Designer for a team of seven while designing a new website (evictionprotectors.org) from scratch on behalf of a charity. 

Re-designed organization’s logo developed entire site wireframe from ground-up within a three-hour period. 

Vanished – UX Architect (2018): Designed streamlined, user-friendly mobile application intended to assist in the reporting of missing persons. 

Buddy List – UX Architect (2018): Developed novel mobile household management tool to help roommates and families plan, track, and coordinate chore responsibilities.

July 2019 to November 2019

Performed monitoring, installation, and testing for telecommunications and associated electronic equipment in compliance with technical specifications and operational procedures. 

Key Achievements:

Reduced backlog by creating a Kanban board; increased productivity 75% by completing month-old, backlogged projects in a few short business days. 

Cut costs 15% by monitoring cable usage and waste while creating new cables. 

Saved 25% of original production time by streamlining cable-making process. 

Improved overall team performance by replacing previously divided workplace culture with an ethic of collaboration.

MICHAELS INC. 

November 2018 to July 2019

Enhanced ecommerce experience shopping by identifying key issues in the current platform and communications. Brainstormed, conceptualized, and implemented novel customer communications solutions for upcoming system overhauls.

Key Achievements:

Increased team productivity 20% by educating team about shortcuts and templates. 

Elevated team performance by fostering a culture of collaboration and innovation. 

Reduced task completion time by 50% and trained 10 colleagues to do the same.

REALPAGE INC. 

January 2018 to September 2018

Generated new sales from client accounts by establishing trusting relationships and strategic selling strategies. Collaborated closely with internal departments to increase service functionality and promote sales. Streamlined Account Manager Team operations by promoting collaboration and group cohesiveness. 

Key Achievements:

Optimized account performance of 1.2K properties in three days; identified new sales opportunities, resulting in an overall revenue increase of 25%. 

Increased existing account spend 30% by encouraging customers to link more suppliers. 

Grew annual profit margin 20% by recovering 80% of previously lapsed accounts.

February 2017 to January 2018

Accelerated revenue growth for a corporate food management service by providing positive and memorable client experiences. Interacted directly with customers over the phone, in-person, and via email; anticipated customer needs to tailor services and close mutually favorable agreements. 

Key Achievements:

Improved overall close rate by serving as knowledgeable and trustworthy face of the company; helped executive leadership close six new major accounts in a six-month period.

Boosted sales and customer satisfaction metrics 50% by consistently delivering high-quality, personalized service for high-value accounts.  

Played a key role in closing three major Starbucks account deals for other clients, leading to $3.8M in new company revenue.

Associate of Applied Arts | Tarrant County College, North Richalnd Hills, TX (2015)

UX Certificate — UXD Academy (2018)

Kan Ban Fundamentals Practitioner Certification (2019)

Platforms: Mac OS X, Windows, Linux

Software/Tools:  Sketch, Figma, InVision, Adobe Creative Suite, HTML/CSS/Javascript, Leadership, Slack, Mural, bubbl.us, Jira, Trello, Canva, Toastmaster