Resume

 I was on a team tasked with modernizing a Legacy system of record application called DECON+. This product specialized in laser deconfliction. We designed in an Agile environment.

 Led In Person Research: Facilitated multiple user discoveries and usability tests, resulting in a classified conversation that saved the government partners $2.5 million.

 Research Synthesis: Developed a consistent template/pattern to synthesize research, increasing team efficiency by 30%.

 Team Morale: Fostered a positive team environment, improving morale, increasing productivity and cutting scope creep by engaging the team in fun activities to keep them satisfied so they can produce exceptional results.

 Skillset Expansion: Dramatically increased proficiency in Figma and other UI tools, reducing design delivery times  by 30%.

 Complex Data Domain: Achieved near fluency in a complex data domain, enhancing communication with stakeholders and reducing project delays. 

 Team Stabilization: Provided critical feedback to the team in order to balance perfectionism and efficiency, increasing team productivity by 25%.

 Team Integration: Successfully integrated into a complex team, analyzing roadblocks to reframe the current processes contributing to a 20% increase in overall team performance.

 Leadership Promotion: Promoted to Program Manager within 8 months due to exemplary leadership and problem-solving skills.

 Employee Rehoming: Successfully re-homed 6 displaced direct reports due to government budget cuts  within a month of promotion, maintaining team cohesion and productivity.

Problem-Solving: Handled expert-level program management challenges by working closely with seasoned members and staying connected to resources, improving project completion rates, and cutting unnecessary costs by 5%.

VARIOUS COMPANIES 

April 2018 to March 2020

 Leverage technical expertise to craft intuitive and functional interfaces for websites and apps. Place strong emphasis on optimizing function and delivering positive and memorable user journeys. 

Project UX – Podcast Host / UX Researcher (2018 to 2020)

 Took charge of website re-vamp, information architecture, and client engagement, placing a strong emphasis on streamlined UX/UI design. Prioritized tasks and delegated assignments across the team in order to meet evolving business needs and KPIs. Engaged key stakeholders in translating business needs to tactical UX/UI solutions and innovations.

 Motivated team to increase productivity output 60% and refocus efforts towards long-term business monetization. 

 Delivered 20% engagement increase by recruiting expert designers for podcast interviews. 

QuickSit – Lead UX Designer (2019)

 Redesigned mobile app service connecting college babysitters with parents. Performed heuristic evaluation of app. Presented developments directly to company CEO. 

 Created working prototype of new app with whiteboard, saving company thousands of dollars in development costs while delivering a cutting-edge design. 

 Conducted research with real-life users in order to inform app UX/UI requirements.

For Love & Art – UX Designer (November 2019):

 Used Sketch, InVision, Jira, Confluence, and Google docs to execute unique “Art Angels” museum project, which provides a digital museum experience to individuals with limited mobility.

Dallas Give Camp – UX Designer (2019):

 Served as Lead UX Designer for a team of seven while designing a new website (evictionprotectors.org) from scratch on behalf of a charity. 

 Re-designed organization’s logo developed entire site wireframe from ground-up within a three-hour period. 

Vanished (App) – UX Designer (2018): 

 Designed streamlined, user-friendly mobile application intended to assist in the reporting of missing persons. 

Buddy List (App) – UX Designer (2018): 

 Developed novel mobile household management tool to help roommates and families plan, track, and coordinate chores and responsibilities